Advice

Support when you need it. Whether it's housing worries, academic issues or money concerns, we'll explain your options and help you move forward.

We're here when things don't quite go to plan

We understand that university life can sometimes be a bit daunting, so whatever's on your mind, we're here to listen and support you. You don't have to navigate it all on your own.

Trusted advice

Our Advice Centre offers free, confidential support that's completely independent from the university. We're professionally accredited, so you can trust the guidance we provide.

Reaching out is simple

Drop in for a quick chat at Talbot Campus, Monday to Friday, 11am to 12pm. Just turn up - no booking needed.

Book a personal appointment

Need more time to talk? Simply complete our Registration Form, and we'll contact you to find a time that works for a one-to-one session.

Contact Information

  • 01202 965779
  • subuadvice@bournemouth.ac.uk
  • Monday – Friday, 10:00 - 16:00
  • Located in Student Centre, Second Floor, Talbot Campus
  • And Bournemouth Gateway, Third Floor 301c (Every Thursday)

Meet The Team

Chloe Lockett

Chloe Lockett

She/Her

SUBU Advice & Support Manager

Email
Evie Battistini

Evie Battistini

She/Her

SUBU Advice Caseworker

Email
Justyna King

Justyna King

She/Her

Junior Advice Caseworker

Email
Sarah Tilley

Sarah Tilley

SUBU Advice Caseworker

Email

Our Policies

Frequently Asked Questions

What services does the Advice Centre offer?

Our Advice Centre provides free, confidential and independent advice on a wide range of issues including academic concerns, housing problems, money worries, personal difficulties, and welfare issues. We're here to help you navigate university life and find solutions to any challenges you face.

How do I book an appointment?

You can book an appointment by completing our Registration Form online, calling us on 01202 965779, or emailing subuadvice@bournemouth.ac.uk. We'll then contact you to arrange a convenient time for your one-to-one session.

Is the advice service confidential?

Yes, absolutely. Our advice service is completely confidential and independent from the university. We won't share your information with anyone without your permission, except in exceptional circumstances where there may be a risk to your safety or the safety of others.

What are the drop-in hours?

Our drop-in service is available Monday to Friday, 11am to 12pm at Talbot Campus. No appointment is needed - just turn up and we'll be happy to have a quick chat about whatever's on your mind.

Can you help with academic appeals?

Yes, we can provide guidance and support with academic appeals, complaints procedures, and other university processes. We'll help you understand your options and support you through the process if you decide to proceed with an appeal.

Do you offer financial advice?

We provide advice on student finance, budgeting, debt management, and can help you explore options for emergency financial support. We can also signpost you to other financial resources and hardship funds that might be available.